Hmm...last time Neo actually played out the recruitment as a kind of prelude, this time he skipped it. I don't think it was ment to be an invitation recruitment, but rather skipping to the results.
Your post mostly just confused me with the "You should already know me" flavor to it since I can't see why they would ^^;
Though I do get your point. Crystal should be fairly well known despite only recently realizing her powers. If not necessarily for what her powers are or any great deeds (she's really only had the one big moment so far) she's got an easily memorable look, and her identity is public
Funny story with her real name and hero name being Krystal/Crystal respectively. When she was first asked her name in the commotion following the accident, she gave her real name, but it was misunderstood as her hero name and put in the papers as Crystal, and it just kinda stuck.